Ronald McDonald House Charities Jacksonville is committed to protecting the health and safety of the families we serve, the people who deliver our mission and the communities in which we live.

Cleaning & Disinfecting

  • Our staff is committed to cleaning and sanitizing using cleaning agents recommended by the CDC, and our Hospital Partner’s Environmental Services, Infectious Disease and Quality Control departments.
  • Among the use of recommended cleaning agents includes Oxivir, a hospital-grade disinfectant cleaning solution.
  • Our staff has elevated the cleaning and disinfecting regimens of high traffic surfaces/areas throughout our House.

Health & Safety

  • Our Guest Relations staff members have undergone training on Global RMHC Infectious Disease and Prevention Guidelines.

Public Spaces

  • High traffic surfaces and areas such as our House’s entrance and exits, front desk area, elevators, etc. are cleaned with greater frequency using products recommended by the CDC and our Hospital Partner’s Infectious Disease, Environmental Services and Quality Control specialists.

Guest Rooms

  • Our Housekeeping staff cleans and sanitizes each guest room upon departure via stringent cleaning and sanitation procedures.