Love Letters

We love to hear from our families about their experience in the House. Here are a few we'd like to share!

A wonderful experience. Everyone from mom and dad to our toddler and infant were well cared for. We felt accepted from when we arrived. There was never an ounce of judgment for our child’s needs over anothers. The facilities kept my toddler busy which gave us the chance to focus on our youngest daughters needs better. The stressfree environment was great for working on our infants needs. She has started to thrive as a result!!!

– RMHC of Jacksonville Family


Our family has the privilege of staying in your House for 10 days. We’d like to thank you for the pleasant stay and excellent meals. We will never forget our time there and will always remember how caring and friendly you all are. Thank you for giving us a home away from home.

– The Pace Family

Thank you for everything the staff has done for my stay. My mom and dad were able to be close to me which made me feel more comfortable during my surgery.

– Hannah

Thank you all so much for your kindness while Emma was in the NICU. The Ronald McDonald House was our savior: without it, we would not have been able to see Emmie so many times a day. We cannot express how much we appreciate everything you have done. Thanks again!

– The Thomas Family

We’d like to thank the staff of the Ronald McDonald House for providing a safe, comfortable, clean, secure and friendly environment at our “home away from home” during our son’s medical treatment. Words cannot describe the gratitude we feel to our entire staff for all they have done for us. We were often approached to see if we were in need of anything, greeted as we walked in and truly felt cared about.

– The Prochotsky Family

We appreciate the warm beds, friendly faces and support during our visit. We will never forget the caring and generous hearts.

– The Ascone Family

Thank you so much for sharing kind words and inquiring about my family, it meant a lot. It is really refreshing to know that people really care about how your child in the hospital is doing and how you are feeling.

– The Forde Family

I can’t thank you enough for the kindness and love you have shown my family during this difficult time. We had great food, rest and made many new friends that understand what we are experiencing. We will always have gratitude for the work you do for others.

– Rachael

Thank you for all the help and support you have given to us. Truly it has made it a very comfortable stay for us even though we have come for treatment. The children have loved it here and it became our home away from home.

– The Khan Family

Your gentle passing smiles and kind words provided the comfort needed to get us through difficult days. Your delicious prepared meals were life saving at times when there was hardly time to eat much less prepare a meal. You looked after my dad by providing meals for him and in turn he could look after me. A warm and special THANK YOU!

– The Buttersby Family

The support here is phenomenal. We never felt judged for needing help with housing and meals during our newborn’s stay for oral surgery back in February by families or by staff! I know in a few weeks when we have to make our way back to Ronald McDonald House, we will be able to remain together as a family and heal together post-surgery in a place that supports our journey and our baby girl.

– The Freeman Family