Welcome to Our House
To stay at our House, you must have a child, up to the age of 18, who is receiving medical care from a Jacksonville medical care facility (or healthcare partner) and live outside of the Jacksonville area.
A referral must be made by a medical professional involved in your child’s care if you are a first time guest. All adults staying at the House must provide a valid government issued ID, full name and date of birth so a background check can be conducted.
If you have stayed with us in the past year, you do not need a new referral from your medical provider. You can self-refer by calling 904-807-HOME (4663).
Referrals may be made in advance. Please call the day prior to your arrival to confirm availability and schedule your check-in time.
Who can stay at the House?
Due to high demand for our services and maximum occupancy restrictions, our accommodations can only be offered to those family members involved in the daily care of the child. Guest rooms are limited to four people. This includes children and infants.
Each time you stay at our House, you and your adult family members will be required to sign our Guest Agreement.
Do you have more questions about staying at our House? Please see our FAQ page.